Privacy Policy
This Privacy Policy
details the kind of information we collect from you, how we use it and how we
take steps to secure it. The confidentiality and security of the data we
collect from you is of priority to us and it is important you read this Privacy
Policy carefully to fully understand the terms under which you access and use
the Emart Kenya website as well as other Emart Kenya features and services.
Information We
Collect
In the process of
registering for an account on the Emart Kenya website, we may collect some
personal identifiable information including but not limited to your name, age,
gender, phone number, email address and address. Some of this information may
be retained on our website for future reference and use by us while others may
only be used and visible to us during each transaction.
How We Use
Information We Collect
Emart Kenya
collects and uses your personal information to enable us provide services as shown
on our website. This personal information may serve a variety of uses,
including notifying you about the status of your order, investigating and
resolving complaints/problems, assessing users’ interest in different products
and services, notifying you about promotions and offers, customizing your
shopping experience, minimizing fraud and other criminal activity, and for any
other reason we deem relevant to your use of Emart Kenya, its services and its
website.
At any point in time, you may request to stop receiving any of the information
we send you. This request may be granted if it does not impact our ability to
effectively fulfil your current as well as future orders.
To allow us to continually improve our level of service to you, we collect and
analyze data about our users' activity on our website. We may also periodically
request you to participate in surveys that will give us an indication of your
assessment of our level of service, allow us to customize your experience on
our website, and inform us of ways in which we can improve on service delivery.
Security of
Information We Collect
Emart Kenya Limited
makes every attempt to secure your personal information from unauthorized
access, use or disclosure. Confidential information we receive from you such as
debit/credit card details are handled securely and protected
Cookies
A cookie is a piece
of data sent from a website to a user’s computer while the user is browsing
that website. Cookies are designed to save certain information inputted by a
web user on web pages that will allow the website recall information such as
postal address, phone number, customer name on future visits to that web page.
This provides ease and convenience to a user’s experience by ensuring
previously submitted information does not need to be re-entered each time the
user is on that web page.
Users can accept or decline cookies. Most web browsers automatically accept
cookies, but your preference can be easily updated in your browser. Opting to
decline cookies may restrict users from enjoying the full breadth of Emart
Kenya’s website and its associated services and features.
